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Customer service

At any time, you can contact a Poincaré advisor for information on our products, the purchasing process or to know the progress of your order.


Your order will be delivered free of charge by our exclusive secure delivery service, to your home or to the address you provided during the ordering process.

Returns and Exchanges

You can return your order within 14 days. A Poincaré adviser will be happy to help you with any questions. Read our Terms and Conditions.

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